What Actions Can I Perform on My Email Message(s)?

You can perform the following actions on an Email message. These actions can be performed either by right-clicking the Email messages or by clicking the available options on the message toolbar:

• Open: To open an Email message, double-click the Email message or right-click the Email Message and select the Open action.

• Reply: To reply to the sender of the Email message click Reply from the message toolbar or right-click the Email Message and select the Reply action.

• Reply All: To reply to all the recipients of the Email message, click the downward arrow next to the Reply and select Reply All or right-click the Email Message and select the Reply All action.

• Forward: To forward the selected Email message, right-click the Email message and select Forward from the drop-down list. A new compose Email message tab appears and the Email message is included as an attachment. The Email message is forwarded as an attachment

  You can also click the downward arrow provided next to Forward on the mail toolbar. A drop-down list appears with the following options:

  • As attachment: Select this option if you want to forward the Email message as an attachment. A new compose message tab appears and the Email message is included as an attachment.

  • Inline: Select this option if you want to forward the Email message as an inline Email message. A new compose message tab appears and the Email message is included in the body of the new Email message.

     By default, when you click Forward, the Email message is forwarded as an attachment.

• Delete: To delete this Email message, right-click the Email message and select Delete from the drop-down list. Alternatively,

• • Select the Email message and click Delete on the message toolbar in two-pane layout.

  • Select the Email message and click Delete on the message listing toolbar in three-pane layout. Alternatively, Select the Email message and click Delete on the message toolbar in three-pane layout.

• Mark: The following options are available:

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  Note - The options under the mark option are toggled. For example, if the Email message you selected has been already read or flagged, you are able to mark it as unread or unflagged only.

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  • As Unread: This option will mark the Email message as Unread. To mark an Email message as Unread, right-click the Email message and select As Unread from the Mark drop-down list. The Email message is listed as an unread Email message. To mark it as a Read Email message, select the Email message and mark it as Read.

    Alternatively,

    • You can read the Email message by clicking it and the Email message is automatically marked as Read.

    • You can mark the Email messages as Read/Unread by a single click under the Read/Unread status column in message grid.

  • As Flagged: You can flag Email messages that are important and that need to be referred in the future. Right-click the Email message and select As Flagged from the Mark drop-down menu. A red flag appears in the last column of default folder view, indicating that this Email message is flagged. To unflag an Email message, select this Email message and choose the As Unflagged Email message action. Alternatively, you can mark an Email message as Flagged/Unflagged by clicking the Email message under the Flag column on message grid.

  • As Spam: Mark a Email message as spam or not spam. You must have spam filters enabled by your system Administrator. When you mark an Email message as spam, the Email message is moved into the designated spam folder. For more information on how to work with Spam Email messages, see Managing Spam Email Messages.

    You can also mark an Email message as Spam or Not Spam by clicking the mail toolbar.

• Select All: To select all Email messages in the folder. To select all Email messages in a folder, right-click the Email message and select the Select All action from the drop-down list. Alternatively, click the Select All check box from the mail grid header. Clear the check box to cancel the selection..

  You normally select all Email messages if you want to perform a common task for all your Email messages in the folder.

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  Note - To select more than one Email message when performing an action, hold the Ctrl key on the keyboard and select the required Email messages and left-click the mouse.

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• Move to folder: To move your Email messages to other folders in your mailbox.

  This option is also available when you click the downward arrow next to Move on the message toolbar.

  You can move Email messages in the following ways:

  • Right-click the Email message or Email messages, and select the Move to Folder action from the drop-down list. When this action is selected, the Move Message window appears with the folder hierarchy of your Inbox. Select the folder that you want to move the Email message(s) to and click OK.

  • Select the Email messages and click Move from the message toolbar. A drop-down list appears with the following options:

    • Move to Folder: Select this option to move your Email messages to a specified folder.

    • Copy to Folder: Select this option to copy your Email message to a specific folder.

  • Drag and drop the selected Email messages into the folder you want to move the Email messages.

• Copy to folder: Use this option to copy Email messages to other folders in your Inbox. Right-click the Email message(s) and select the Copy to Folder action; the Copy Message window appears with all the folders available in the Inbox. Select the folder to where you want to copy the selected Email messages, and click OK. Alternatively, copy Email message(s) by clicking the downward arrow next to Move from the message toolbar and choosing the Copy to Folder option.

• Print: To print an Email message. You can print an Email message by clicking on Print from the message toolbar. Alternatively, right-click the Email message and select Print from the drop-down list.

• Other

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  Note - The following actions can only be performed by right-clicking the Email message. Right click the Email message and select Other from the drop-down list.

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  • Add Sender to Address Book: Adds the email address of the sender to the contact list.

  • Create Event From Message: Enables you to create an event from the Email message.

  • Create Task From Message: Enables you to create a task from the Email message.

  • Display Full headers: Displays the complete header information of the Email message.

  • Find messages from this Sender: Enables you to search the Email messages from the sender of the current Email message. When this action is selected, the Advanced Search window appears. For more information on searching Email messages, see Searching Email messages and Attachments.

• Expunge: To delete the selected Email message permanently:

• • Select the Email message and click Expunge on the message toolbar in two-pane layout.

  • Select the Email message and click Expunge on the message listing toolbar in three-pane layout.

Select the Select All option to perform a common task for all your Email messages in the folder.

To select more than one Email message when performing an action, use the check box option. Select the check box next to the Email message to select an Email message and deselect the check box to cancel the selection.

To select multiple Email messages:

1. Select the check box next to the Email messages that you want to select.

   The selected Email messages are highlighted.

2. Perform the desired operation. For example, if you want to delete the selected Email messages, click Delete, or right-click the Email messages and select the Delete option from the list.

Alternatively, you can select more than one Email message in one of the following ways:

• Press CTRL key + click the Email message (to select non continuous Email messages)

• Press SHIFT key + click the Email message (to select a continuous range of Email messages)

  The check boxes get selected and you can perform the desired operation.